I’m 40… and that obviously does not make me an expert on boomers. But my parents are products of the baby boom and so are a large majority of our clients. That said, when it comes to choosing a floor, I can always count on being tested by my 50 and over clients.
And I don’t mind at all.
In fact, it’s a challenge that keeps me and my sales team sharp.
I’ve also been impressed with the thirst for knowledge that I’d imagined would ebb over time, but appears to get sharper… along with a willingness to share information learned elsewhere that helps me do my job better.
I also find that my online authorship gets more comments (and, sometimes, critiques) from boomers. But with a BA in Journalism from the University of Maryland (magna cum laude), I think I’m up to that. In fact, a little free-lance editorial commentary from time to time is good for the soul. Besides, after a stint in the Marines, I think I’ve got what it takes to handle a little unsolicited editorial comment!
But, I digress. What I’m trying to say is that the better-educated our customer, the more professionaly rewarding the contact. It’s that simple. And we’re pro’s.
One of the challenges we’re presented with from time-to-time is making transitions from floor-to-floor more smoothe and level for someone has had a stroke and may be shuffling their feet. Eliminating trip hazards increases the quality of life and confidence for someone who may have gait issues (shuffling feet, etc…)
This is also important to me because my wife is a physical therapist. Yes, I got hit by a 48,000-pound truck and she was my silver lining!
If you find yourself near our Alexandria showroom, please come by.
Sit down, have a cup of coffee or tea and let’s talk about the latest and greatest trends in flooring like cork – quiet, warm and very easy on the environment… and your feet and joints!
All the best!
Residential Group Manager